01
Payments
Your money. Your bank. Our cut is zero.
Clients pay through Stripe Connect. Money lands in your bank. TrainedBy takes 0% of it. The subscription is the only thing you pay us — every coaching workflow is included.
Payments
Stripe account connected
Net to you this week
£2,980
18 payments cleared • 0% cut to TrainedBy
Recent payments
This week
Maya L.
Monthly coaching
£220
Paid out
Jason K.
Nutrition upgrade
£60
Paid out
Amelia R.
Monthly coaching
£180
Card retry due
Nina T.
Quarterly block
£420
Update card sent
Recovery watch
2
cards retrying this week
1
payout waiting on card update
Connected account
Stripe Connect
acct••••4421
Money path
Client pays → Stripe routes → your connected account → your bank.
02
The money path
Three steps. None go through us.
- Client → Stripe. Card, Apple Pay, Google Pay — whatever Stripe supports in your region.
- Stripe → your account. Your connected Stripe account. Your name on the merchant record.
- Stripe → your bank. Stripe's normal payout schedule. No TrainedBy escrow. No waiting on us to release.
03
Platform fee
We take nothing from what your clients pay you.
Most coaching platforms take 5–15% of every client payment. On a £150 client paying for twelve months, that's £180–£270 a year, per client, gone before you see it. TrainedBy takes 0%. The subscription is fixed and visible. Nothing else moves to us.
- 0% revenue share on coach-to-client payments.
- 0% per-transaction cut.
- Standard Stripe processing only — the same fee you'd pay running Stripe yourself.
04
Stripe Connect
You own the merchant relationship. We plug into it.
TrainedBy uses Stripe Connect, so the merchant of record is you, not us. You connect your own Stripe account in onboarding. Your business sits on your own dashboard. Stripe pays out to your bank on your schedule. If you already use Stripe, you keep the same account.
- Set your own pricing, currency, and billing cycle.
- Recurring subscriptions, paid-in-full plans, refunds — your call.
- Your customers, payment history, and payouts stay yours if you ever leave.
05
Recovery
Money that almost slipped, caught.
A failed card on month three is the most expensive bug in coaching. TrainedBy is wired into Stripe's recovery flow so failed payments get retried, the client gets prompted to update their card, and outstanding balances surface inside the app — not a month later when you notice the missing payout.
- Auto-retries on Stripe's recovery cadence.
- Update-card prompts to the client before service drops.
- Past-due clients visible in your cockpit, not buried in a Stripe email.
06
The math
The cut you don't pay is the easiest revenue you'll ever recover.
A coach with 25 clients at £150/month puts £45,000/year through the platform. A 10% cut is £4,500 a year, gone. A 5% cut is £2,250. TrainedBy's cut on that £45,000 is £0. The only line item you pay us is the subscription — covered by a single retained client.
07
Compared
What changes when there's no platform fee — and no spreadsheet.
vs platforms that take a cut
Every client payment becomes a TrainedBy-vs-them split. Your headline price isn't your real revenue. Scale the roster, scale the cut. With TrainedBy, the headline price is the real number.
vs Stripe links + WhatsApp + Sheets
Same Stripe under the hood. None of the spreadsheet. By client twenty, the DIY stack falls apart — you don't know who paid, who's overdue, whose card just failed. TrainedBy wires that into one cockpit instead of one tab you stop opening.
08
Common questions on payments.
Does TrainedBy take any percentage of client payments?
No. 0%. The only thing you pay TrainedBy is your subscription. Standard Stripe processing applies on top.
Whose Stripe account is it?
Yours. You connect your own through Stripe Connect during onboarding. You're the merchant of record.
What if I don't have a Stripe account yet?
The connect flow walks you through creating one in a few minutes.
What happens when a client's card fails?
Stripe retries on its recovery schedule, the client is prompted to update their card, and the outstanding payment surfaces in your cockpit.
Do you hold my client's money before paying me?
No. TrainedBy never holds the funds. Stripe routes payments directly to your connected account.
If I leave TrainedBy, what happens to my payments?
Your Stripe account is yours. Your customers and payment history stay with you.
09
Built for coaches who want to keep what they earn.
A real coaching business runs on a clean money layer. TrainedBy gives you one.